privacy first, always ▯
01

Privacy Policy

`privacy.md`

Your privacy is fundamental to us. We believe in transparency, trust, and protecting your data. This policy explains exactly how we handle your information when you use our training programs, courses, and events.

`Last updated: 11/18/2025`

TL;DR: We don't sell your data. We don't share it with third parties. We only use it to provide you with the best training experience possible.

02

What Information We Collect

`data_collection.json`

Information You Provide Directly

  • Contact Information: Name, email address, phone number (when you register for events or training)
  • Professional Information: Company name, job title, technical background (to tailor our training)
  • Learning Progress: Course completion status, quiz results, feedback (to improve your experience)
  • Communication: Messages you send us, feedback, testimonials

Information We Collect Automatically

  • Usage Data: Pages visited, time spent, features used (to improve our platform)
  • Technical Data: IP address, browser type, device information (for security and functionality)
  • Cookies: Essential cookies for functionality, analytics cookies (with your consent)
03

How We Use Your Information

`data_usage.yml`

Primary Uses

  • Deliver training programs and courses
  • Process event registrations
  • Track your learning progress
  • Provide customer support

Improvement Uses

  • Improve our training content
  • Enhance platform functionality
  • Send relevant updates (with consent)
  • Ensure platform security
04

What We DON'T Do

`data_protection.json`

We Never:

Sell your data to third parties
Share personal information without your explicit consent
Use your data for advertising purposes
Track you across other websites
Store payment information (we use secure third-party processors)
Access your personal files or device data
05

How We Protect Your Data

`security.measures`

Technical Security

  • 🔒End-to-end encryption for sensitive data
  • 🔒Secure HTTPS connections
  • 🔒Regular security audits and updates
  • 🔒Access controls and authentication

Operational Security

  • 🛡️Limited access to personal data
  • 🛡️Regular staff training on data protection
  • 🛡️Secure data centers and backups
  • 🛡️Incident response procedures
06

Your Rights

`user_rights.js`

You have complete control over your personal data. Here are your rights:

👁️
Access:View all data we have about you
✏️
Rectify:Correct inaccurate information
🗑️
Delete:Request data deletion
📤
Portability:Export your data
⏸️
Restrict:Limit data processing
🚫
Object:Opt out of certain uses

To exercise any of these rights, contact us at: privacy@hackages.io

07

Data Retention

`retention.policy`

We only keep your data as long as necessary for the purposes outlined in this policy:

Account Data:Until you delete your account or request deletion
Learning Progress:2 years after last activity (for course completion certificates)
Event Registration:1 year after the event (for follow-up communications)
Support Communications:3 years (for quality improvement)
08

Third-Party Services

`third_party.integrations`

We use a few trusted third-party services to provide our platform. These services have their own privacy policies:

🔧
Vercel:Hosting and analytics (anonymized data only)
📧
Email Service:For sending course updates and notifications
💳
Payment Processors:We never store your payment information
💬
Crisp Chat:Customer support chat (only when you initiate contact)
09

Questions or Concerns?

`contact.support`

We're committed to transparency and protecting your privacy. If you have any questions about this policy or how we handle your data, we're here to help.

Email: privacy@hackages.io

General Contact: 007@hackages.com

We'll respond to all privacy-related inquiries within 48 hours.

10

Policy Updates

`update.notifications`

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

📢We'll notify you of significant changes via email
📅The "Last updated" date at the top will always reflect the current version
🔍We encourage you to review this policy periodically

Your Trust Matters

We built Hackages to empower developers, not to exploit their data. Your privacy isn't just a legal requirement—it's a core value that guides everything we do.

`npm run trust --privacy-first`

Status: Privacy by design ✓